Please provide FULL, COMPLETE and up-to-date mailing addresses as we will not be responsible for returned packages nor extra shipping charges.

The estimated delivery time for Free Shipping is 5 to 7 business days (Mon. - Fri.)
The estimated delivery time for Standard Shipping is 3 to 7 business days (Mon. - Fri.)
The estimated delivery time for Expedited Shipping is 2 to 5 business days (Mon. - Fri.)
The estimated delivery time for Express Shipping is 2 to 3 business days (Mon. - Fri.)

We may use a variety of carriers such as UPS, FedEx or US Postal Service depending on weight and location.

Please note that a signature may be required for the delivery of any package where the value of the contents is greater than $100.00.

Bestsku.com does not ship nor do we schedule deliveries for weekends or holidays.
If you placed an order on Thursday or Friday, delivery may not occur until Tuesday of the following week.

All DEFECTIVE items require a receipt for exchange only and will be accepted within 14 days of receipt. Exchange will be made for the exact item. Shipping charges for returning the item are borne by the buyer.

Disclaimer: All claims made for missing items after 7 days of receipt will not be honored. No Refunds. All sales are final.

Returns will only be accepted if the item is defective. All returns are subject to inspection and must be received in their original shipping condition.

We do not accept returns or issue refunds on any opened PC Games due to CD key and security of ownership issues.

How do I return an item?

Please send your return request via email to customerservice@bestsku.com. When emailing us, please include your Order Number.

After receiving your Return Merchandise Authorization (RMA) Number:
1. Write your RMA number legibly on the return label.
2. Return the entire package to:

Attn: Returns Center (RMA Number:_____)
Bestsku.com
P.O. Box 91234
City of Industry, CA 91715

Please contact customer service if you would like more information on returning an item.